1. CONDITIONS OF SALE
The general conditions of sale in www.hammamfarasha.com described below (hereinafter General Conditions), exclusively govern the contractual relations between all users of the web www.hammamfarasha.com – belonging to MAY RIOS VALERO, with CIF 35105501A and with address Fiscal in C / VILAMARÍ 126, LOCAL 2, BARCELONA, hereinafter referred to as “user”, “client” or “you”, and seller Hammam Farasha (hereinafter referred to as “HF”). These general conditions of sale are the only applicable and replace any other general condition, except in case of prior cancellation, express and written. HF may occasionally modify the articles of its general conditions, so it is advisable that they be read at each visit to www.hammamfarasha.com (hereinafter referred to as “web”). These modifications are attributable to their publication on the Internet and may not apply to contracts previously concluded. Each purchase on the web is governed by the general conditions applicable on the date of the order. We consider that once you have placed an order, you will have accepted without reservation our general conditions of sale after having read them. By accessing the website, you agree to respect the General Conditions and the Conditions of Use contained therein. The use of the website implies full acceptance by the user of all the General Conditions of use of the website in force at each time the user accesses it, so if he does not agree with any of the conditions set out here , you should not use the web.
2. HOW TO BUY A RESERVATION
To buy in our online store you just have to choose the treatment or Ritual that you want to acquire in purchase format with Reservation or Gift Check, add it to the basket, indicate the recipient’s information, the delivery form and process the order, using the means of payment you prefer.
The sales prices of the Checks for the treatments indicated on the website are shown in euros and correspond to the final purchase prices of the said reserves, but do not include possible shipping costs. www.hammamfarasha.com reserves the right to modify its prices at any time. However, www.hammamfarasha.com undertakes to apply the current rates indicated on the website at the time of purchase.
4. DELIVERY OF CHECKS GIFTS
Virtual delivery: Once the payment of the order has been confirmed, a digital gift voucher in PDF is sent to the e-mail address sent within a maximum period of 24 hours. Shipping costs for this option: None.
You can also request the physical delivery of the gift voucher by request to Hammam Farasha at 685185500 or by email email@example.com. The check is not sent by mail but must be picked up at the center at C / VILAMARÍ 126, LOCAL 2, BARCELONA.
It is this printed Gift Voucher that the beneficiary must present the day of his / her appointment.
5. PAYMENT METHOD
Online reservations are made in advance through credit cards. In reservations made through email or telephone, the payment will be made once the Ritual is finished and may be made by credit card or cash.
6. BILLING AND CARGO DOCUMENT
Once the payment for the order has been received, the corresponding charge document is sent and sent to the email. The corresponding invoice can be issued on the day of redemption of the gift voucher. If you want to request an invoice, you must send us an email with this request indicating the number of the gift voucher.
As the Ritual that you are going to enjoy is specially reserved for you on online reservations, it will be necessary to cancel the reservation at least 24 hours in advance and thus be able to change the day of your reservation.
In no case will the amount of the reservation be refunded.
8. PRODUCT RETURN POLICY
Only the unopened products will be exchanged and the cash receipt will be presented within 15 days after the purchase, being able to replace it with another product of equal or superior amount to the replaced one and paying the difference. In no case will the money be returned in cash.
9. CONDITIONS OF USE OF GIFT CHECKS
The use of gifts checks purchased through hammamfarasha.com follow the general conditions of reservation of HAMMAM FARASHA:
1- RESERVATION AND CONDITIONS OF CANCELLATION
To use your gift voucher, the beneficiary can make the reservation through the web platform www.hammamfarasha.com/chequeregalo. You can also contact us to arrange the date and time of your appointment, by phone at 685185500 or by email firstname.lastname@example.org.
As a guarantee of your reservation, at the moment of making your reservation, you will be asked to communicate the number of your gift voucher.
On the day of your appointment, the customer must present the gift voucher received. The gift certificate is considered as a payment method. Without the presentation of this gift voucher, the gift voucher can not be used and exchanged.
2- VALIDITY OF THE GIFT CHECK
The gift certificate is valid for 12 months from the date of purchase. It is valid until the validity date stated on the gift certificate. Once expired, the gift check loses its value. There is the possibility to extend its validity 1 month more, paying 20% of the same value. To proceed with your extension, you must contact us before the expiration date of the gift voucher. Otherwise, the validity period of the gift voucher can not be extended.
No refund of gift vouchers is accepted under any circumstances, you can not use or exchange the gift vouchers for the purchase of other services than the treatments or Rituals in force in our establishment.
3- AMOUNT OF THE GIFT CHECK
The gift certificate is always considered as an amount in treatments of Hammam Farasha. If the beneficiary wants to modify or extend the treatment or Ritual that appears on his gift voucher, he can do so, notifying us at the time of making the reservation,
– In the case of opting for treatments with a value higher than the amount of the gift voucher, the corresponding difference must be paid on the day of your appointment.
– In the case of opting for a treatment with a value lower than the amount of the gift voucher, the difference will remain pending to be exchanged, always during the validity period of your gift voucher
4- LOSS OF YOUR GIFT CHECK
The gift check received has a value. In the case of losing the gift voucher, another gift voucher can not be issued and can not be redeemed.
The Gift Check is not REFUNDABLE
Through hammamfarasha.com, MAY RIOS VALERO never receives the data from the credit card communicated. These are processed directly by the SERVIRED gateway, which notifies us of the completion of the operation.
11. PERSONAL DATA MANAGEMENT
In order to process the user’s order, certain personal information such as name and surname, address, telephone and e-mail, the company name, CIF, which are treated in a computerized manner are requested. You expressly authorize such data to be archived in our customer database for internal use.
In accordance with the provisions of Organic Law 15/99, of December 13, Protection of Personal Data and development regulations, you can, at any time, access, modify or request that we cancel your personal information from our database. To cancel your personal information, you must send us a letter requesting such cancellation, indicating your personal information.
When a customer places an order, your personal data, domiciliary, and those relating to your form of payment, are incorporated into our database, used only to process the order, as well as to send information about offers and services that may be of interest to you
MAY RIOS VALERO ensures the confidentiality of the data provided by our clients, and guarantees that in no case will it be ceded to third parties. Only authorized employees have access to the databases that store user information or the servers that host our service.
12. INTELLECTUAL PROPERTY
MAY RIOS VALERO with CIF 35105501A makes the sale of the treatments offered on its website. The operations for the sale of gift checks made on the web will be understood to have been carried out at C / VILAMARÍ 126, LOCAL 2, BARCELONA.