As the Ritual that you are going to enjoy is specially reserved for you, it will be necessary to cancel the reservation at least 24 hours in advance so that you can change the day of your reservation.
In no case will the amount of the reservation be refunded.2. PRODUCT RETURN POLICYOnly the unopened products will be exchanged and the cash receipt will be presented within 15 days after the purchase, being able to replace it with another product of equal or superior amount to the replaced one and paying the difference. In no case will the money be returned in cash.3. CHECKS GIFTS
The use of gifts checks purchased through hammamfarasha.com follow the general conditions of reservation of HAMMAM FARASHA:
1- RESERVATION AND CONDITIONS OF CANCELLATION
To use your gift voucher, the beneficiary can make the reservation through the web platform www.hammamfarasha.com/chequeregalo. You can also contact us to arrange the date and time of your appointment, by phone at 685185500 or by email firstname.lastname@example.org.
As a guarantee of your reservation, at the moment of making your reservation, you will be asked to communicate the number of your gift voucher.
On the day of your appointment, the customer must present the gift voucher received. The gift certificate is considered as a payment method. Without the presentation of this gift voucher, the gift voucher can not be used and exchanged.
2- VALIDITY OF THE GIFT CHECK
The gift certificate is valid for 12 months from the date of purchase. It is valid until the validity date stated on the gift certificate. Once expired, the gift check loses its value. There is the possibility to extend its validity 1 month more, paying 20% of the same value. To proceed with your extension, you must contact us before the expiration date of the gift voucher. Otherwise, the validity period of the gift voucher can not be extended.
DUE TO THE INCONVENIENCES CAUSED BY COVID-19, THE GIFT CHECKS ACQUIRED DURING 2020 HAVE AN EXTENSION OF 3 MONTHS FROM THE DAY OF THEIR EXPIRY.
No refund of gift vouchers is accepted under any circumstances, you can not use or exchange the gift vouchers for the purchase of other services than the treatments or Rituals in force in our establishment.
3- AMOUNT OF THE GIFT CHECK
The gift certificate is always considered as an amount in treatments of Hammam Farasha. If the beneficiary wants to modify or extend the treatment or Ritual that appears on his gift voucher, he can do so, notifying us at the time of making the reservation,
– In the case of opting for treatments with a value higher than the amount of the gift voucher, the corresponding difference must be paid on the day of your appointment.
– In the case of opting for a treatment with a value lower than the amount of the gift voucher, the difference will remain pending to be exchanged, always during the validity period of your gift voucher
4- LOSS OF YOUR GIFT CHECK
The gift check received has a value. In the case of losing the gift voucher, another gift voucher can not be issued and can not be redeemed.
The Gift Check is not REFUNDABLE